Apple remote app crashes update#
Finally, click the Update button next to HBO Max to update the app.After that, locate the HBO Max app from the list.On your Apple TV, access the App Store and navigate to the Purchased tab.HBO Max may have a pending update on your device, which needs to be installed to patch the application.įollow the steps below to update HBO Max on your Apple TV: Locate your Apple TV from the list and click the Sign Out button.Īfter restarting your Apple TV, open the HBO Max app again and check if the problem is solved.Next, click on your Profile and go to the Manage Devices tab.First, access your HBO Max account on a web browser.To fix this, sign out of your current session to refresh your user data.įollow the steps below to log out of your HBO Max account: Your account data may have encountered a temporary bug or error that causes the HBO Max app not to work on your Apple TV. On the other hand, check the complete list of supported devices on the Help Center and see if you have other compatible devices for HBO Max. If you are using an Apple TV 2nd or 3rd gen, we suggest using a web browser to access HBO Max. Unfortunately, the platform only supports Apple TV 4K and Apple TV HD with the latest tvOS software. HBO Max currently supports selected Apple TV devices. To fix this, go to the last method below to report the problem to HBO Max’s team.
Apple remote app crashes movie#
If other shows on HBO Max are working fine, it means that the movie or TV show you initially played is unavailable. If you can’t watch your favorite shows on HBO Max, try playing a random show on the media library to check if the issue is with a specific title or the entire platform. Movies and other shows on HBO Max may become unavailable for a certain period due to unexpected issues that occur on the platform. On the other hand, proceed to the following method below if there are no reported outages with the servers to address the issue on your end. Since you can’t address server-related problems on your end, any tweaks on your device won’t help fix the issue. If HBO Max or Apple TV is down, the best thing you can do for now is wait for the servers to go back online. For the status of Apple TV’s servers, you can visit Apple’s System Status page.
To confirm this, you can use third-party tools like Downdetector to view the status of HBO Max’s servers. It is possible that the servers went down unexpectedly or encountered a temporary error.
The first thing that we suggest users do when they encounter problems on HBO Max for Apple TV is to check the status of the service.
Apple remote app crashes how to#
In this guide, we will show you how to fix HBO Max if it is not working on your Apple TV device. If HBO Max is not working on your Apple TV, you have come to the right place. While HBO Max is pretty stable on mobile devices and Android TVs, it is different when you switch over to other platforms like Apple TV. However, the new service on Apple TV has been getting many subscribers upset due to the various errors they experience. When HBO Max was launched, HBO decided to leave Apple TV channels, forcing users to subscribe to the new service to continue watching shows from the popular TV network. Wondering why HBO Max is not working on Apple TV?
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